List updated as of 10/02/2024.
| Back Office Support | Primary Contact | Ext | Second Contact | Ext | Third Contact | Ext |
| ACH stop payments/ WSUD (revocations) | Miranda | x5183 | ||||
| ACH originations | Miranda | x5183 | Alex T | x5188 | Caroline | x5184 |
| Alloya Staff Approval Queue | Michelle | x1107 | Miranda | x5183 |
Scott | x5177 |
| Ascensus Approval queue | Igor | x5194 |
Miranda | x5183 |
||
| Ascensus year end withholding | ||||||
| Check Returns | Miranda | x5183 | Igor | x5194 | ||
| Credit pay pro payments | Miranda | x5183 |
Igor | x5194 |
||
| CTR/BSA/SAR | Alex T | x5188 |
||||
| Declaration of loss | Alex T | x5188 |
Miranda | x5183 |
| Debit/Credit Card Issues | Igor | x5194 |
Alex T | x5188 |
Miranda | x5183 |
| Debit card ATM posting/settlement | Igor | X5194 | Alex T | x5188 | ||
|
Foreign Items |
Alex T | x5188 |
Igor | x5194 |
||
| Garnishments/Levies | Alex T | x5188 |
Igor | x5194 |
||
| Mobile Deposits | Miranda | x5183 |
Alex T | x5188 |
Igor | x5194 |
| Mortgage Taxes and Insurance | Caroline | x5184 | ||||
| Paper Payroll | Igor | x5194 |
Miranda | x5183 |
||
| Share Drafts | Igor | x5194 |
Miranda | x5183 |
||
| Trustage Claim Support | Miranda | x5183 | Tom | x1126 | ||
|
Visa Cash Advance |
Alex T | x5188 | ||||
| Visa Token Activation | Igor | x5194 |
Alex T | x5188 |
**Wire transfers - See Accounting calendar on Sharepoint under "Calendars" and "Accounting" on the left side of the screen.**