1. Find the original Transaction, and click on the trace number. This will bring up the GLs that were involved within the transaction you will need this to be included in the reversal

2. Go to Members services -> Users -> Reversals

3. Select the item you are reversing then click next..

4.On the reversals Selection Confirmation Screen Change the reversal GL to the GL you found at the start

5. Then Click Reverse

6. Add a note to the account explaining why this correction was made. 

If you forgot to change the reversal GL please let Accounting/Backoffice know as this will item get stuck in the reversal GL.