When you receive a payoff for a HELOC, you will need to review the documentation to figure out who should be processing the reconveyance- OCU or the title company. 

Apply the funds accordingly. If OCU is processing, there should be an additional $200 included in the payoff that will go into the reconveyance GL.

Once you have established who will be taking care of the reconveyance for the HELOC, you can now proceed with closing out the loan. You will need to make sure that the loan balance is paid down to zero before you will be able to close it.

You will know that the HELOC has been properly closed if you go to the transaction screen and see that is shows paid off, restricted and has a zero balance. 

If OCU is the one that is processing the reconveyance, you will follow the steps for a reconveyance now. You can find the instructions on Sharepoint> Training Tab> Training documents> Reconveyance.