Your first AutoPay payment will be made when your next ebill is received after you enabled AutoPay and according to the Payment Option you selected when you enabled AutoPay.
- If you have chosen to have your AutoPay payment made when your eBill arrives, your first AutoPay payment will be made the business day after the day your next eBill is received.
- For example: You enable AutoPay on the 10th of the month, your first eBill after you enabled AutoPay is received on the 15th, the Autopay payment will be delivered on the 16th.
- For example: You enable AutoPay on the 10th of the month, your first eBill after you enabled AutoPay is received on the 15th, the Autopay payment will be delivered on the 16th.
- If you have chosen to have your AutoPay payment made on the due date or X days before your due date, your first AutoPay payment will be made based on when your next eBill arrives after you enable AutoPay.
- For example: You enabled AutoPay on the 6th of the month, your first eBill after you enabled AutoPay is received on the 15th with a due date of the 25th. If you selected on the due date as your AutoPay payment option, your AutoPay payment will be delivered on the 25th. If you selected the 3 days before due date option, your AutoPay payment will be delivered on the 22nd.
- For example: You enabled AutoPay on the 6th of the month, your first eBill after you enabled AutoPay is received on the 15th with a due date of the 25th. If you selected on the due date as your AutoPay payment option, your AutoPay payment will be delivered on the 25th. If you selected the 3 days before due date option, your AutoPay payment will be delivered on the 22nd.
- Note: The Payment Option you choose and when your eBill arrives may impact the ability for your AutoPay payment to be delivered on time. If it cannot be delivered on time, your first payment will be made with the next eBill received.
- For example: You enabled AutoPay on the 10th of the month, your first eBill after you enabled AutoPay is received on the 12th with a due date of the 15th. If you selected the option X days before your due date and you chose for your Autopay payment to be made 5 days before your due date, that AutoPay payment would not be able to be processed in time. You may make the payment manually and your AutoPay payment will start the following month.